Just interviewed best-selling author (and fellow Canadian) Malcolm Gladwell. We discussed his latest book, Talking to Strangers, which details why we humans are lousy at correctly assessing each other's characters, and the often tragic consequences such misreadings bring. This is a cover feature for WebMD's upcoming "Innovations" special issue, and I can think of no better thinker to serve as cover star. I'll post the story when it goes live September 1.
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